Accessibility app Snowball has launched a new step-free access map for the London Underground and Overground networks, now live within the app.
The map builds on the Tube diagram and includes essential accessibility information for every station, helping disabled users plan and navigate journeys across London in just two clicks.
Designed specifically as an accessible, step-free travel map, this new version simplifies the journey planning process by using a clear visual system: stations marked in green offer full step-free access from street to train, while stations in orange indicate that some assistance from staff may be required.
The map includes clear, easy-to-read symbols that show stations with full step-free access from street to train, as well as those that may require assistance to reach the platform or train.
It also includes airport access points, interchanges with London’s bus network, and the IFS Cloud Cable Car, offering a complete picture of transport options available to disabled users.
All station opening times are displayed, allowing users to plan their journeys with maximum flexibility.
This new feature sits within the Snowball app, which also includes a traffic light-style accessibility system to rate each station based on real-world experience.
The new map complements TfL’s existing accessible travel tools, including the TfL Go app and services like Turn Up and Go.
By integrating open data into Snowball’s platform, this launch brings together venue accessibility, journey planning, and real-time updates into one user-friendly experience.
Snowball CEO Simon Sansome said: “The London Tube map has helped millions find their way around the capital, and now it’s doing the same for the disabled community.
“We’ve designed it so anyone can instantly see which stations are fully accessible, which may require assistance, and how to plan with confidence from start to finish.”
Achievements and innovations in transport accessibility will be recognised and celebrated at the fourth annual CiTTi Awards on 25 November 2025 at De Vere Grand Connaught Rooms in London. Visit www.cittiawards.co.uk to learn more about this unmissable event for the UK’s transportation sector!
