Transport for London (TfL) has confirmed that Indra Group has been awarded a seven-year contract to operate TfL’s revenue collection systems, including the contactless and Oyster ticketing system.
The contract is for the maintenance and development until 2034, for an amount of £524m, extendable to over £845m.
The contract will see Indra handle the operation, maintenance, development, enhancement and expansion of TfL’s revenue collection system.
This system is used by millions of customers across London and the southeast every day, allowing them to travel seamlessly across the city to work, school, leisure or visit friends and family.
As part of the new contract, Indra will also work with TfL to further improve the Oyster card system, which is more than 20 years old, to bring it further in-line with the contactless ticketing system.
TfL director of technology strategy and revenue, Shashi Verma, said: “Millions of journeys are made on our public transport system every day, and it is vital that customers can trust the ticketing system to ensure they are charged the correct fare.
“We look forward to working with Indra group on the next evolution of our Oyster and contactless ticketing system.
“I also want to thank everyone at Cubic Transportation Systems for their work and innovation in delivering, maintaining and improving the Oyster and contactless system over the past decades.
“The hard work and innovation by Cubic helped make the system as instantly recognisable and successful as it is.”
