DispatchTrack, a provider of software solutions for high-touch last-mile deliveries, has announced new UK headquarters and further operational growth throughout EMEA and APAC.
In addition to the new UK office, which is located in London, DispatchTrack has appointed Alex Buckley as general manager of EMEA and Asia Pacific operations.
Satish Natajaran, co-founder and CEO of DispatchTrack, said: “We are incredibly excited to launch formal operations in the UK and continue our journey in driving digital transformation for the global logistics market.
“We’ve achieved an exceptional track record, and with the ability to now serve both global and local brands, we can streamline their last-mile operations and deliver delightful experiences for customers around the world.”
The announcement follows DispatchTrack’s recent expansion in Latin America with the acquisition of Beetrack, a logistics software provider in the region, and adding a further 850 customers across 20 Latin American countries.
DispatchTrack’s SaaS platform powers deliveries for customers across industries including retail, furniture, appliances, construction, grocery, restaurants, food and beverage, and 3PLs. Furniture Village, Vision Logistics, Walmart and Coca-Cola are among the brands DispatchTrack currently serves.
The company’s technology is designed to simplify complex last-mile deliveries and service operations for B2B and B2C brands and their delivery partners so they can provide high-touch and frictionless deliveries.
The platform’s AI-powered proprietary hybrid routing technology automatically and dynamically determines the fastest route and most efficient load for each van or lorry and tracks each shipment – from the moment an item leaves the warehouse to the moment it is delivered or installed at its destination.
Retailers and delivery companies can thus offer customers the ability to self-schedule a convenient delivery window, receive real-time updates with the shipment’s progress, for predictability and visibility.
“DispatchTrack has revolutionised our delivery experience, reduced costs and made us more sustainable by reducing the amount of miles and fuel we use,” said Peter Toon, CEO at Vision Logistics. “It anticipates delays and handles exceptions while optimising delivery routes taking into account factors such as weather and traffic.”