Stockholm’s public transit authority, Storstockholms Lokaltrafik (SL), has announced the modernisation of its digital ticketing service.
Supported through identity and authentication solutions provider HID, the new initiative has eliminated paper tickets and enabled contactless payments across buses, ferries, trams and metro stations.
SL reported that the upgrade has delivered measurable benefits, including dramatically reduced fare evasion that translates to millions of Swedish Kronos in recovered revenue.
With the new integrated ticketing devices from, citizens can now use the same payment method – whether a mobile app, contactless card or digital wallet – across all 2,600 buses, 140 ferry validators, 320 tram platforms and 1,035 metro fare gates throughout the capital region.
SL Ticket Readers business system administrator, Karin Harrius, said: “Serving hundreds of thousands of passengers daily across multiple transit modes required a ticketing solution that could scale with our needs while providing a consistent experience for our riders.
“We chose HID for its multi-technology ticket validators for buses, ferries and gates, as well as its ability to run side-by-side with our legacy hardware, systems and networks.”
Achievements and innovations in sustainable transport planning will be recognised and celebrated at the fourth annual CiTTi Awards on 25 November 2025 at De Vere Grand Connaught Rooms in London. Visit www.cittiawards.co.uk to learn more about this unmissable event for the UK’s transportation sector!
