Taiwanese airport Kaohsiung International Airport (KHH) has agreed a new seven-year agreement with SITA to deploy passenger processing systems.
The systems will reportedly make check-in faster, boarding more efficient, and airport operations more resilient and secure.
The deal also includes the latest versions of passenger processing solutions, including Common Use Terminal Equipment (CUTE) to enable shared airline check-in infrastructure and Common Use Self-Service (CUSS) kiosks for quick passenger check-in and bag tag printing.
Additionally, the new systems will install Local Departure Control System (LDCS), a backup to ensure flights continue departing smoothly even if main airline systems become temporarily unavailable.
The addition of LDCS is particularly critical, offering a robust local backup system that allows boarding to proceed even when the Departure Control System (DCS) connection is lost.
This boosts operational stability and ensures a smoother experience for passengers even during peak periods.
Kaohsiung International Airport Airlines Operation Committee (AOC) CTO, Guojie Hu, said: “Our focus is on improving operations across all touchpoints while preparing our airport for future growth.
“By expanding our shared systems with SITA, we improve efficiency, reduce congestion and enhance resilience across check-in and boarding.
“We look forward to continuing this partnership as we respond to rising travel demand and innovate our services.”
Achievements and innovations in urban air mobility will be recognised and celebrated at the fourth annual CiTTi Awards on 25 November 2025 at De Vere Grand Connaught Rooms in London. Visit www.cittiawards.co.uk to learn more about this unmissable event for the UK’s transportation sector!